The appointment of the right captain and crew is paramount. It ensures the optimum operation of your vessel and your enjoyment.
At SYM, we possess a database in excess of 6,500 crew members across 65 nationalities. We thoroughly authenticate an individual's credentials and references and pre-interview candidates before presenting them to you, and that is just for starters.
We work in close proximity with you and your captain to create a bespoke manning strategy taking into account flag state, commercial and private registration and where you want to cruise. At this stage, our experience is vital. We match crew to the needs of both an owner and the vessel to guarantee you receive the best operational, navigation, engineering, catering and service expertise.
Once your captain and crew are in place we can manage the ongoing relationship. We can help create contracts, set-up and manage payroll and liaise to provide travel, medical and liability insurance. Most importantly, we remain in constant dialogue with owners and their captains in order to monitor performance and ascertain needs over time.
Such is the thoroughness of our captain and crew placement service that many have been moved to compare our operation to more established Human Resources services. We cannot comment on that. But we do know people are important, and we have access to some of the finest.
I know my boat is in very good hands and can rest in the knowledge that everything is taken care of for me including crew, maintenance and charter bookings.
Having enjoyed 8 successful seasons with SYM, I have nothing but praise for Ben and the team. I know my boat is in very good hands and can rest in the knowledge that everything is taken care of for me including crew, maintenance and charter bookings. Guests using my vessel receive customer service which meets my expectations with many giving very positive feedback and returning year on year.